Tornado Watch Warranty & Service Policy
Every Tornado watch is crafted with precision engineering and rigorous quality standards. We stand behind our craftsmanship and offer a warranty that reflects our commitment to excellence and customer satisfaction.
Warranty Coverage
Your Tornado watch is covered by international warranty against manufacturing defects in materials and workmanship under normal use. The warranty period begins from the original date of purchase as stated on your receipt or warranty card.
During the warranty period, Tornado will repair or replace the watch with any defective components free of charge.
What the Warranty Covers
- Manufacturing defects in the movement, hands and dial
- Replacement or repair of defective parts covered under normal wear conditions
- Labor costs associated with covered repairs
What the Warranty Does Not Cover
The Tornado warranty does not apply to:
- Damage resulting from accidents, misuse, or negligence
- Normal wear and tear (scratches, color fading, strap wear, etc.)
- Water damage caused by improper use or exceeding the watch's rated depth
- Damage caused by unauthorized repairs or modifications
- Battery, straps, bracelets, and crystals (these are considered consumable parts)
Warranty Duration
3 Years from Date of Purchase
Proof of Purchase Required
Warranty claims must be accompanied by a valid warranty card stamped by an authorized retailer and original proof of purchase. Without these documents, the warranty may be considered void.
Authorized Service Only
All warranty and post-warranty repairs must be performed by an authorized Tornado Service Center. Unauthorized servicing will void the warranty.
Out-of-Warranty Services
If your watch is no longer under warranty, Tornado offers paid repair and maintenance services using genuine parts. You'll receive a detailed cost estimate before any work begins.
International Support
Tornado's warranty is recognized globally through its network of authorized service partners. Repairs or servicing can be requested at any Tornado Service Center worldwide, provided you present valid proof of purchase.
Authorized Service Centers
For warranty claims and service inquiries, please contact your nearest authorized Tornado Service Center